Results for FAQs (88)

If you require additional physiotherapy treatments over 20 visits, a ‘Patient Progress Report for Continued Treatment’, completed by your physiotherapist, is required for review. Approval is based on

When multiple fillings or periodontal (gum) services are done at one appointment, there may be a reduction in time spent by the dentist and therefore the benefit should be passed along to the patient

A HSA is a spending account funded by your employer that you can use to pay for health and dental expenses that are not covered by your group benefit plan or your provincial health plan.

Instead of returning your receipt to you, RBC Insurance produces an Explanation of Benefits (EOB) statement. This statement provides information that may be required for tax purposes (like the

Yes, the information from each page is saved once you move onto the next step. When you return to submit claim you will be asked if you would like to continue or start over.